A weekly dip into the Consumerist website and also Clarke Howard’s website that details his radio show notes will keep you aware of your rights as a consumer.
If you have even been frustrated trying to find customer service number for the company you hope to resolve an issue with give Contact Help a try. You can find many hidden numbers here and prompts as to how to navigate the various telephone trees.
If you want to view the ratings of various customer service departments here’s the ratings site Customer Service Scoreboard.
The Curious Autodidact 
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